Privacy Policy
Effective Date: 12/31/2024
1. Introduction
Welcome to Edna Valley Veterinary Medical Center Inc. (EVVMC INC) (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services, including SMS/text messaging communications.
By using our services, you consent to the collection and use of your personal information as described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email, and address.
- Horse Boarding Information: Details about your horse(s), emergency contacts, and veterinary records.
- Communication Preferences: Your opt-in consent for SMS messaging and other communications.
- Payment Information: If applicable, billing details for services rendered.
- Website Usage Data: IP address, browser type, and cookies to improve our site functionality.
3. How We Use Your Information
We use the collected information to:
- Provide horse boarding and related services.
- Send text message notifications regarding your horse’s care.
- Process payments and manage billing.
- Improve website functionality and user experience.
- Comply with legal obligations.
4. SMS Communications
By opting in to our SMS services, you agree to receive text messages regarding your horse’s care. Message frequency may vary based on service needs. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for assistance.
5. How We Share Your Information
We do not sell or rent your personal information. We may share data with:
- Veterinary professionals or farriers as needed for your horse’s care.
- Payment processors for billing purposes.
- Legal authorities if required by law.
6. Data Security
We take appropriate security measures to protect your personal data. However, no online transmission is 100% secure. If you suspect a data breach, contact us immediately.
7. Your Rights & Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Opt out of SMS messaging or marketing communications.
- Request a copy of the data we store about you.
To exercise these rights, contact us at office@evvmcinc.com
We use cookies to enhance your website experience. You can manage cookie preferences in your browser settings.
9. Changes to This Privacy Policy
We may update this policy from time to time. Please review it periodically. Continued use of our services constitutes acceptance of any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: office@evvmcinc.com
📍 Address: 4850 Davenport Creek Road, San Luis Obispo, CA, 93401
📞 Phone: 805-904-0470
Terms & Conditions
Effective Date: 12/31/2024
1. Introduction
These Terms & Conditions govern the use of Edna Valley Veterinary Medical Center Inc (EVVMC INC)’s website and services, including horse boarding and SMS communications. By using our services, you agree to these terms.
2. Services Provided
We provide horse boarding, care, and related services. Specific terms for boarding contracts will be outlined separately.
3. SMS/Text Messaging
- By opting in, you agree to receive text messages related to horse care.
- You may receive up to 7 messages per week.
- Message and data rates may apply.
- You can unsubscribe at any time by replying STOP.
4. User Responsibilities
You agree to:
- Provide accurate and up-to-date information.
- Comply with all stable rules and regulations.
- Maintain valid emergency contact details.
5. Payments & Refunds
- Payments are due as per the boarding contract.
- Refunds will be considered on a case-by-case basis.
- Late payments may result in additional fees.
6. Limitation of Liability
We are not responsible for injuries, illness, or loss of property unless due to gross negligence. Horse owners assume inherent risks associated with boarding and equine activities.
7. Governing Law
These Terms & Conditions are governed by the laws of California, USA. Any disputes will be handled in San Luis Obispo Co.
8. Updates to These Terms
We may update these terms at any time. Continued use of our services constitutes acceptance of any changes.
9. Contact Information
📧 Email: office@evvmcinc.com
📍 Address: 4850 Davenport Creek Road, San Luis Obispo, CA, 93401
📞 Phone: 805-904-0470
